The Consumer Guarantees Act and Fair Trading Act provide the basis of Seventh Sin Fitness's Warranty policy. The Consumer Guarantee Act sets out minimum standards for goods sold by Seventh Sin Fitness Ltd, you can familiarise yourself with the act here. In the event that goods sold are not fit for purpose, or are faulty, the customer has the right to a repair, replacement or a refund.

The Fair Trading Act is designed to protect the customer from being misled, either intentionally or unintentionally. This applies to all aspects of the promotion and sale of goods and services including: pricing, where the product was made, where the product is from, the meeting of New Zealand safety standards, availability of products in store and the sales techniques used. The Commerce Commission enforces the Fair Trading Act 1986.

Our Terms Are Simple.

If your item is found to be faulty within the warranty period stated (from date of purchase) the item will be repaired or exchanged, however, the returns cost will be at the purchaser's expense. Please see our Returns Policy here.
If the goods are still within the warranty period we will repair or replace the item and return it to you at our expense.

If your goods fall outside of the warranty window we may still be able to offer a repair. However, the cost of repair and freight will sit with the customer.

Our warranty applies to use within a "normal"/domestic environment only. Goods purchased for use in a commercial, semi-commercial, school and/or club environment are not covered by this warranty unless otherwise stated.

Seventh Sin warranty claims can only be assessed when accompanied by a detailed explanation of the action, movement, and usage being carried out by the customer as well as a date and time. The warranty does not cover improper use, this is at the discretion of Seventh Sin Fitness.

All items are covered by a 6-month warranty, except for the Elite Series Barbells which has a valid 12-month warranty. For maintenance of your barbell please follow these care instructions here (https://www.seventhsin.co.nz/pages/barbell-care-maintenance). As we cannot control the environment that you store your gear, Seventh Sin does not offer warranty against rust.

The warranty only covers manufacturing defects only. It does not cover any faults caused by improper use, lack of maintenance, incorrect storage, rust, incorrect assembly or normal wear and tear.

In order for your warranty claim to be accepted, you must provide proof of purchase. All Seventh Sin Fitness Ltd Warranties are non-transferable. 

Commercial Warranty.

The warranty only covers manufacturing defects only. It does not cover any faults caused by improper use, lack of maintenance, incorrect storage, rust, incorrect assembly or normal wear and tear.

Seventh Sin warranty claims can only be assessed when accompanied by a detailed explanation of the action, movement, and usage being carried out by the customer as well as a date and time. 

The warranty period for commercial products is 1 year.

Elite Series Olympic barbells (Men's and Women's), Seventh Sin Kettlebells and Seventh Sin Dumbells are the only items covered by this commerical warranty.

For more details please contact us at team@seventhsin.co.nz